Browse our catalog, select the products you need, choose any applicable options such as size or color, and add them to your cart. When you are ready, proceed to checkout, enter your shipping and payment details, and confirm the order. You will receive an email confirmation within a few minutes with your order number and a summary of what you purchased.

If your order has not yet shipped, we can usually make changes — including updating the shipping address, swapping sizes, or adding items. Email support@nkcareco.store with your order number and the changes you need. Once an order has shipped, we are unable to modify it, but you can return items after delivery under our standard return policy.

Yes. For bulk orders of ten or more units of the same product, or for wholesale accounts, contact us at support@nkcareco.store with details about what you need and the quantities involved. We offer tiered pricing for qualifying orders and can work with salons, barbershops, spas, and retail buyers.

Orders are processed within one to three business days. Standard shipping takes five to seven business days after processing. Expedited shipping takes two to three business days after processing. Delivery times are estimated from the date the order ships, not the date it is placed. You will receive a tracking number by email once your order leaves our facility.

Orders of $99 or more ship free within the continental United States. Orders under $99 ship for a flat rate of $9.99 via standard shipping. Expedited shipping is available at checkout for an additional charge calculated based on destination and package weight. We currently ship to all 50 US states.

At this time, we ship within the United States only. We are evaluating international shipping options and will update this page when they become available. If you are outside the US and interested in our products, email us and we will do our best to find a solution.

We accept returns within 30 days of delivery. Items must be in their original packaging, unused, and in resalable condition. To start a return, email support@nkcareco.store with your order number and the reason for the return. We will provide a return shipping label and instructions. Refunds are processed within five to ten business days after we receive the returned item.

For hygiene and safety reasons, we cannot accept returns on opened skincare devices, used brush heads, used oral care products, or any item that has come into direct contact with skin or hair after the protective seal has been broken. Replacement parts such as blade cartridges, silicone tips, and brush heads are also non-returnable once opened. If you received a defective item, contact us and we will replace it regardless of whether it has been opened.

Yes. If you would like to exchange an item for a different size, color, or product, email us with your order number and what you would like instead. If the replacement item costs more, we will charge the difference. If it costs less, we will refund the difference. Exchanges follow the same 30-day window and condition requirements as returns.

Most NK Care grooming tools can be cleaned by rinsing the head or blade assembly under warm running water after each use. For a deeper clean, use a small amount of isopropyl alcohol on a soft cloth to wipe metal surfaces. Allow all components to dry completely before reassembling or storing. Detailed care instructions are included with every product, and our support team can answer specific questions about your particular tool.

We recommend replacing brush heads every three months and blade cartridges every four to six weeks, depending on frequency of use. Silicone skincare device heads should be replaced every six months. Using worn attachments reduces effectiveness and can irritate skin. Replacement parts for all NK Care products are available in our store and are designed for quick, tool-free installation.

All NK Care skincare devices use medical-grade silicone and are designed with adjustable intensity settings so you can find the level that works for your skin type. If you have a specific skin condition or concern, we recommend starting on the lowest setting and gradually increasing. Our product descriptions include detailed material specifications, and our team can help you determine which device is the best fit for your needs.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. All transactions are processed through a PCI-DSS compliant payment gateway with 256-bit TLS encryption. Your card details are tokenized at the time of purchase and never stored on our servers. The charge on your statement will appear as NK CARE.

Absolutely. Our checkout is secured with HTTPS and TLS 1.2 or higher encryption. Payment processing is handled by a certified PCI-DSS Level 1 provider, which means your card number is encrypted and tokenized before it ever reaches our system. We do not store, log, or have access to your full card number at any point. Every transaction also goes through real-time fraud screening to protect both you and our business.