Accessibility

Our commitment to making nkcareco.store usable for everyone.

Our Commitment

NK Care is committed to ensuring that our website is accessible to people with disabilities. We believe that every person should be able to browse our products, read our content, and complete a purchase without barriers. Accessibility is not a feature we add at the end — it is a consideration built into how we design and develop every page on nkcareco.store.

We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines, published by the World Wide Web Consortium (W3C), are the internationally recognized standard for web accessibility. While we recognize that accessibility is an ongoing process and that no website achieves perfect conformance at all times, we are committed to continuous improvement.

What We Have Done

We have taken the following specific steps to improve the accessibility of nkcareco.store:

• Color contrast: All text on our site meets or exceeds the WCAG 2.1 AA minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text. We test contrast ratios across all page templates, including product listings, checkout, and policy pages, to ensure readability for people with low vision or color vision deficiencies.
• Keyboard navigation: All interactive elements on our site — including navigation menus, product links, add-to-cart buttons, form fields, and the checkout process — are fully accessible via keyboard. You can navigate the entire site using the Tab key, activate elements with Enter or Space, and use arrow keys where appropriate. Focus indicators are visible on all interactive elements so you always know where you are on the page.
• Alternative text: All product images, editorial photos, and informational graphics include descriptive alternative text that conveys the content and function of the image to screen reader users. Decorative images are appropriately marked so they are skipped by assistive technology.
• Semantic structure: Our pages use proper HTML heading hierarchy, landmark regions, labeled form fields, and ARIA attributes where native HTML semantics are insufficient. This structure allows screen readers and other assistive technologies to present our content in a logical, navigable way.

Ongoing Work

Accessibility is not a one-time project. We regularly review our site for accessibility issues as we add new products, update content, and make design changes. Our process includes automated accessibility testing as part of our development workflow, manual testing with keyboard-only navigation and screen readers, and periodic review of our color palette and typography choices against current WCAG standards.

As browser technologies, assistive tools, and accessibility standards evolve, we update our practices accordingly. When WCAG 3.0 is finalized, we will evaluate our conformance against the new guidelines and adopt improvements where they benefit our users.

Tell Us If Something Is Not Working

Despite our best efforts, you may encounter something on our site that is difficult to use with your particular combination of assistive technology, browser, and device. If you experience any accessibility barrier on nkcareco.store — whether it is a page that does not read properly with a screen reader, a button that cannot be reached by keyboard, text that is difficult to read, or any other issue — we want to hear about it.

Please contact us at support@nkcareco.store with the following information:

• The page URL where you encountered the issue
• A description of the problem and what you were trying to do
• The browser and assistive technology you were using (if known)

We take every accessibility report seriously. Our team will investigate the issue, determine the appropriate fix, and follow up with you about the resolution. In the meantime, if there is something specific you need help with — such as placing an order or finding product information — our support team is happy to assist directly by email.

---